TERMS OF SERVICE
Effective Date: September 1, 2026
Last Updated: September 1, 2026
Welcome to The FLEXX. These Terms of Service (“Terms”) govern your access to and use of The FLEXX website, services, memberships, classes, recovery sessions, communications, and related services.
By accessing our website, creating an account, purchasing a membership, booking a service, attending a class or recovery session, or otherwise using our services, you agree to these Terms.
If you do not agree to these Terms, please do not use our website or services.
1. ABOUT THE FLEXX
The FLEXX is a workout, wellness, and recovery studio offering fitness classes, recovery services, memberships, appointments, and related wellness experiences.
Services may include, but are not limited to, fitness classes, Lagree, cycling, yoga, mat sculpt and strength, rowing, compression therapy, contrast therapy, lymphatic drainage/body roll services, recovery sessions, and other services offered by The FLEXX from time to time.
Services, schedules, instructors, pricing, availability, and offerings are subject to change.
2. ELIGIBILITY
You must meet any applicable age, participation, or eligibility requirements established by The FLEXX for the service you wish to use.
If you are under the age of 18, participation may require consent from a parent or legal guardian.
The FLEXX reserves the right to refuse or limit participation when reasonably necessary for safety, operational, or policy reasons.
3. ACCOUNTS AND CUSTOMER INFORMATION
Certain services may require you to create an account or provide personal information.
You agree to provide accurate, current, and complete information and to update your information when necessary.
You are responsible for maintaining the confidentiality of your account information and for activities conducted through your account.
Our collection and use of personal information is described in our Privacy Policy.
Privacy Policy: https://www.theflexxstudio.com/policies
Classes, recovery sessions, appointments, and other services may require advance booking.
Availability is not guaranteed until a booking has been successfully confirmed.
The FLEXX reserves the right to modify class schedules, instructors, services, locations, or availability when necessary.
5. CANCELLATIONS, LATE ARRIVALS, AND NO-SHOWS
The FLEXX may establish cancellation, late-arrival, and no-show policies for individual services, classes, memberships, or appointments.
Applicable fees or loss of session credits may apply when a customer cancels after the applicable cancellation period, arrives too late to participate, or fails to attend a scheduled service.
Specific cancellation policies may be communicated during booking, membership enrollment, or through the applicable service description.
6. MEMBERSHIPS
Memberships are subject to the membership terms presented at the time of enrollment.
Memberships may automatically renew according to the terms disclosed during enrollment unless canceled in accordance with the applicable cancellation policy.
Membership benefits, pricing, included services, expiration dates, freezes, cancellation requirements, and other membership terms may vary by membership type.
The FLEXX reserves the right to modify or discontinue membership offerings upon reasonable notice, subject to applicable law and the terms of any existing membership agreement.
7. PAYMENTS AND FEES
You agree to pay all charges associated with the services, memberships, purchases, or appointments you select.
Prices may change from time to time. Any applicable taxes, fees, cancellation charges, or other disclosed charges may be added to your purchase.
If you provide payment information for recurring services or memberships, you authorize The FLEXX or its authorized payment processor to process payments in accordance with the terms disclosed at enrollment.
8. FITNESS AND WELLNESS DISCLAIMER
The services offered by The FLEXX are intended to support general fitness, wellness, movement, relaxation, and recovery.
The FLEXX does not provide medical diagnosis, medical treatment, or medical advice.
Participation in physical activity and wellness or recovery services may involve inherent risks. You are responsible for determining whether a particular class, exercise, or recovery service is appropriate for you.
You should consult a qualified healthcare professional before beginning a new exercise program or participating in any service if you have questions or concerns regarding your ability to safely participate.
By participating in our services, you agree to follow instructor and staff directions and applicable safety rules.
9. STUDIO RULES AND CONDUCT
Customers are expected to behave respectfully and safely toward instructors, staff, other customers, and the studio.
The FLEXX may refuse service, suspend access, or terminate a membership when a customer engages in conduct that is unsafe, abusive, threatening, disruptive, unlawful, or otherwise inconsistent with studio policies.
Customers must comply with applicable dress codes, equipment requirements, safety instructions, and other studio policies.
10. INTELLECTUAL PROPERTY
All content associated with The FLEXX, including logos, branding, names, photographs, graphics, videos, text, website content, class materials, and other intellectual property, is owned by or licensed to The FLEXX unless otherwise stated.
You may not reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission.
11. TEXT MESSAGE TERMS
The FLEXX SMS Program
By separately opting in to receive text messages from The FLEXX, you agree to receive SMS/MMS communications from The FLEXX at the mobile number you provided.
By opting in, you agree to receive recurring automated text messages from The FLEXX at the mobile number you provided. Messages may include class and appointment confirmations, appointment and class reminders, booking and schedule updates, membership and account-related notifications, studio announcements, events and special announcements, promotional offers and marketing messages when you have separately opted in to receive them . Consent to receive these messages is not a condition of any purchase.
Your consent to receive text messages is not required as a condition of purchasing goods or services from The FLEXX.
SMS consent is separate from your acceptance of these Terms and from any other required agreement.
Message Frequency
You may receive up to 7 messages per week. Message frequency may vary depending on your activity and interactions with us.
Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.
How to Opt Out and Get Help
You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at info@theflexxstudio.com or 979-733-2369.
Message Delivery
The FLEXX is not responsible for messages that are delayed, undelivered, or not received due to circumstances outside of our reasonable control, including carrier, network, device, or telecommunications issues.
Carrier Liability Disclaimer
Carriers are not liable for any delayed or undelivered messages.
12. SMS CONSENT
When you opt in to receive text messages from The FLEXX, you represent that:
You are the authorized user of the mobile telephone number provided or have authorization from the account holder.
The mobile number you provide is accurate.
You understand that message and data rates may apply.
You understand that message frequency varies.
You understand that you may opt out at any time by replying STOP.
You understand that SMS consent is voluntary and is not a condition of purchasing goods or services.
Marketing SMS consent must be provided through a separate, affirmative opt-in and may not be bundled with acceptance of these Terms or our Privacy Policy.
13. PRIVACY
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Privacy Policy: https://www.theflexxstudio.com/policies
The FLEXX does not sell or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.
14. THIRD-PARTY SERVICES
The FLEXX may use third-party providers to support services such as payment processing, scheduling, membership management, website functionality, email communications, SMS communications, analytics, and other business operations.
Your use of third-party services may also be subject to the applicable third party’s terms and policies.
15. WEBSITE USE
You agree not to use our website or services:
For unlawful purposes
To interfere with or disrupt our website or systems
To attempt unauthorized access to our systems or accounts
To submit false or misleading information
To violate the rights of The FLEXX or another person
In a manner that could damage, disable, overburden, or impair our services
16. DISCLAIMERS
To the maximum extent permitted by law, The FLEXX provides its website and services on an “as available” basis.
We do not guarantee that the website, services, schedules, classes, instructors, equipment, or communications will always be available, uninterrupted, error-free, or free of technical issues.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
17. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, The FLEXX and its owners, employees, instructors, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services.
Nothing in these Terms limits liability to the extent such limitation is prohibited by law.
18. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless The FLEXX, its owners, employees, instructors, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website or services, violation of these Terms, or violation of the rights of another person.
19. CHANGES TO THESE TERMS
We may update these Terms from time to time.
When we make changes, we will update the “Last Updated” date at the top of this document. Your continued use of our website or services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
20. TERMINATION
The FLEXX may suspend or terminate your access to the website, services, memberships, or communications if you violate these Terms, applicable law, or studio policies, or when reasonably necessary to protect the safety, security, or legitimate interests of The FLEXX or its customers.
21. GOVERNING LAW
These Terms will be governed by the laws applicable in the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
22. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.
23. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any additional policies, membership agreements, waivers, or terms presented to you when purchasing or booking a service, constitute the applicable agreement between you and The FLEXX regarding your use of our services.
24. CONTACT US
If you have questions regarding these Terms or our services, please contact:
The FLEXX
318 Walnut St. Columbus, Texas 78934
Email: info@theflexxstudio.com
Website: www.theflexxstudio.com
SMS PROGRAM SUMMARY
Program/Brand: The FLEXX
Program Description: The FLEXX sends text messages to customers who have separately opted in to receive communications. Messages may include class and appointment reminders, booking confirmations, membership/account updates, studio announcements, events, special offers, and promotional messages.
Message Frequency: You may receive up to 7 messages per week. Message frequency may vary depending on your activity and interactions with us.
Message and Data Rates: Message and data rates may apply.
Opt-Out: Reply STOP to unsubscribe.
Help: Reply HELP for help or contact The FLEXX using the contact information above.
Privacy Policy: https://www.theflexxstudio.com/policies
Carriers are not liable for any delayed or undelivered messages.